Monday, September 30, 2019
Functions of Management Essay
This seminar would not have been possible without the assistance of a number of eminent persons. First of all I thank God almighty for blessing this venture and finish successfully. I express my sincere thanks to Head of the Department, MBA Narayanaguru College Of Engineering,Chennai for his encouragement and support for the successful completion for this seminar. I also express my sincere gratitude to my guide, for the kind assistance, supervision, encouragement and constructive criticism, which gave me constant support amidst of her busy schedule throughout my seminar work. I also express my wholehearted gratitude to all my classmates who have co-operated and supported for doing this seminar. I also thank my family members for their loving support. I extend my sincere thanks and gratitude once again to all those who helped me to make this undertaking a success. INTRODUCTION Management is a universal phenomenon. It is a very popular and widely used term. All organizations ââ¬â business, political, cultural or social are involved in management because it is the management which helps and directs the various efforts towards a definite purpose. According to Harold Koontz, ââ¬Å"Management is an art of getting things done through and with the people in formally organized groups. It is an art of creating an environment in which people can perform and individuals and can co-operate towards attainment of group goalsâ⬠. According to F. W. Taylor, ââ¬Å"Management is an art of knowing what to do, when to do and see that it is done in the best and cheapest wayâ⬠. Management is a purposive activity. It is something that directs group efforts towards the attainment of certain pre ââ¬â determined goals. It is the process of working with and through others to effectively achieve the goals of the organization, by efficiently using limited resources in the changing world. Of course, these goals may vary from one enterprise to another. E. g. : For one enterprise it may be launching of new products by conducting market surveys and for other it may be profit maximization by minimizing cost. Management is often included as a factor of production along withââ¬Å¡ machines, materials, and money. According to the management guru Peter Drucker (1909-2005), the basic task of management includes both marketing and innovation. Practice of modern management originates from the 16th century study of low-efficiency and failures of certain enterprises, conducted by the English statesman Sir Thomas More (1478-1535). Management consists of the interlocking functions of creating corporate policy and organizing, planning, controlling, and directing an organizationââ¬â¢sresources in order to achieve the objectives of that policy Management in all business and organizational activities is the act of getting people together to accomplish desired goals and objectives using available resources efficiently and effectively. Management comprises planning, organizing, staffing, leading or directing, and controlling an organization (a group of one or more people or entities) or effort for the purpose of accomplishing a goal. Resourcing encompasses the deployment and manipulation of human resources, financial resources, technological resources and natural resources. One of the first persons to sit down and try to work out what managers do (and what they should do) was a Frenchman called Henri Fayol. Fayol was a mining engineer who became the managing director of an ailing coal mining firm and turned it into a highly successful coal and steel business. All this took place between 1888 and 1918, when he retired. In 1916, after many years of thinking about the job of the manager, he published a small book called General and Industrial Management. Henry Fayol was years ahead of his time in linking strategy and organizational theory and in emphasizing the need for management development and the qualities of leadership. Igor Ansoff, in Corporate Strategy (1965) said that Fayol ââ¬Ëanticipated imaginatively and soundly most of the more recent analyses of modern business practice,ââ¬â¢ although Peter Drucker in his great compendium Management: Tasks, Responsibilities and Practice (1973), criticized the application of Fayolââ¬â¢s functional approach to larger and more complex organizations than the one he knew and managed. Oddly enough, it was years before a translation appeared in English, even though it contains a great deal of wisdom and sense. Henri Fayol, the father of the school of Systematic Management, was motivated to create a theoretical foundation for a managerial educational program based on his experience as a successful managing director of a mining company. In his day, managers had no formal training and he observed that the increasing complexity of organisations would require more professional management. Fayolââ¬â¢s legacy is his generic Principles of Management. Of Fayolââ¬â¢s six generic activities for industrial undertakings (technical, commercial, financial, security, accounting, managerial), the most important were The Five Functions of Management that focused on the key relationships between personnel and its management. The Five Functions are: 1. Planning drawing up plans of actions that combine unity, continuity, flexibility and precision given the organisationââ¬â¢s resources, type and significance of work and future trends. Creating a plan of action is the most difficult of the five tasks and requires the active participation of the entire organisation. Planning must be coordinated on different levels and with different time horizons; 2. Organising providing capital, personnel and raw materials for the day-to-day running of the business, and building a structure to match the work. Organisational structure depends entirely on the number of employees. An increase in the number of functions expands the organisation horizontally and promotes additional layers of supervision; 3. Commanding optimising return from all employees in the interest of the entire enterprise. Successful managers have personal integrity, communicate clearly and base their judgments on regular audits. Their thorough knowledge of personnel creates unity, energy, initiative and loyalty and eliminates incompetence; 4. Coordinating unifying and harmonizing activities and efforts to maintain the balance between the activities of the organisation as in sales to production and procurement to production. Fayol recommended weekly conferences for department heads to solve problems of common interest; 5. Controlling identifying weaknesses and errors by controlling feedback, and conforming activities with plans, policies and instructions. Fayolââ¬â¢s management process went further than Taylorââ¬â¢s basic hierarchical model by allowing command functions to operate efficiently and effectively through co-ordination and control methods. For Fayol, the managing director overlooked a living organism that requires liaison officers and joint committees. The first and last functionsââ¬âplanning and controlââ¬âare immediately recognizable from the analysis that has just been carried out, and indeed there tends to be less argument generally about these two functions than about others. Organizing is, of course, similar to planning in that it is concerned with preparation for some future events. But whereas planning is the more glamorous activity of deciding on the overall future direction of the business, organization is that tough, demanding business of putting together the elements in such a way that the overall plans succeed. Command is seen as the function that actually makes things happen. It is really derived from military practice, and no doubt in Fayolââ¬â¢s time all employees in organizations responded to command. The very word suggests ââ¬Ëordering aboutââ¬â¢ and has been the subject of a great deal of debate and argument. Fayol did not really intend it to be taken in a very narrow sense, but rather in the sense of making sure that things get doneââ¬âthe actual operations of the organization. As a result, all kinds of substitute words have been used in its placeââ¬âlike ââ¬Ëdirectionââ¬â¢ and (horribly) ââ¬Ëactuatingââ¬â¢. The fifth function of management in Fayolââ¬â¢s view is that of co-ordination. It is concerned with harmony, with making sure that all the bits work together, and, like an orchestra under its conductor, play the same tune. This is the only function that does not seem easily to stand on its own and will be found to be part of planning, of organizing, of control, and the key to successful operations themselves. An organization, therefore, begins with a strategic plan or definition of goals, progresses to a structure to put that plan into action, is carried forward by controlled activity between manager and workforce, has the work of its disparate departments harmonized by coordinated management and, finally, is subject to checks on the efficiency of its working, preferably by the ndependent ââ¬Ëstaffââ¬â¢ departments separate from the functional departments. The five functions of management have been adequately discussed, but there are two other aspects of management that Fayol mentioned that must be looked at separately. Fayol believed that a manager obtained the best performance from his workforce by leadership qualities, by his knowledge of the business and his workers, and by the ability to ins till sense of mission. Qualities needed in a manger: â⬠¢ Physical: healthy, vigorous; Mental: ability to understand and learn, judgment, mental vigor, adaptability; â⬠¢ Moral: firmness, acceptance of responsibility, initiative, loyalty, tact; â⬠¢ General Education: good general knowledge; â⬠¢ Special Knowledge: for the work; â⬠¢ Experience Fayol also stressed on the importance of managerial training, ââ¬Ësteady, methodical training of all employees at all levelsââ¬â¢, and made the point that a manager should not ignore his responsibility for his own training. Fayolââ¬â¢s 14 principles derive from the circumstance that Fayol felt that management was not well defined. In his striving to change this circumstance he suggested ââ¬Å"some generalized teaching of managementâ⬠to be a main part of every curriculum at places of higher education and even beginning in ââ¬Å"primary schoolsâ⬠. Fayolââ¬â¢s dedication to this idea is demonstrated by the fact that after retirement he went on to not just write books about management ideas, but more importantly, he found the Centre For Administrative Studies (CAS) in 1917 in Paris . The CAS mainly functioned as a centre of discussion between professionals from a large variety of professions, in order to further the knowledge and understanding of management principles. Discussion is what Fayol had in mind, when he presented his 14 principles . In Fayolââ¬â¢s own words: ââ¬Å"Are they [the principles] to have a place in the management code which is to be built up? General discussion will showâ⬠. In the following I will discuss each of his principles under the aspect of a comparison with examples, historic or modern, and in relation to other theoreticians of management, in order to examine how Fayolââ¬â¢s principles hold up as ââ¬Å"management codeâ⬠today. Following are the fourteen principles of management developed by the Henry Fayol: Division Of Work The idea of division of work, or as Adam Smith called it ââ¬Å"division of labourâ⬠, in 1776 probably goes back to the beginning of work itself. Fayol recognizes this in considering specialization as part of ââ¬Å"the natural orderâ⬠comparing it to the organs of the body . ââ¬Å"The object of division of work is to produce more and better work with the same effortâ⬠, Fayol describes. This very objective has not been altered in todayââ¬â¢s labor. In a sense this principle is the fundamental feature of modern economy, allowing for the largest increases of productivity. Peter F. Drucker informs us, that the 20th century has seen a rate of 3% productivity increase per year, hence productivity has risen 50 fold since the time of Frederick Taylor, who acted as a catalyst in the development of division of work . An example of this fact can come from early industrialization, namely the Ford motor company , where Taylorââ¬â¢s system of a scientific approach was applied. Taylor was interested in skill development by means of standardization and functional specialization . One worker would assemble the dashboard, another would assemble the wheels, and yet another would paint the exterior. The effects of this are well known and lead to Ford becoming not just the predominant car maker but also the inventor of the conveyer-belt production system- revolutionizing many industries. However, one could argue that extremes of division of work could lead to undesired effects. Division of labor can ultimately reduce productivity and increase costs to produce units. Several reasons as causes for reduction in productivity can be thought of. For example, productivity can suffer when workers become bored with the constant repetition of a task. Additionally, productivity can be affected when workers lose pride in their work because they are not producing an entire product they can identify as their own work. Douglas M. McGregor for instance cautions that ââ¬Å"people, deprived of opportunities to satisfy at work the needs which are now important to them, behaveâ⬠¦with indolence, passivity,â⬠¦lack of responsibility,â⬠¦unreasonable demands for economic benefitsâ⬠. This circumstance was probably well recognized by Fayol, when he states that the ââ¬Å"division of work has its limits which experience and a sense of proportion teach us may not be exceededâ⬠According to Henry Fayol under division of work, ââ¬Å"The worker always on the same post, the manager always concerned with the same matters, acquire an ability, sureness and accuracy which increases their output. In other words, division of work means specialization. According to this principle, a person is not capable of doing all types of work. Each job and work should be assigned to the specialist of his job. Division of work promotes efficiency because it permits an organizational member to work in a limited area reducing the scope of his responsibility. Fayol wanted the division of work not only at factory but at management levels also. 2. Authority and Responsibility Authority and responsibility go together or co-existing. Both authority and responsible are the two sides of a coin. In this way, if anybody is made responsible for any job, he should also have the concerned authority. Fayolââ¬â¢s principle of management in this regard is that an efficient manager makes best possible use of his authority and does not escape from the responsibility. In other awards when the authority is exercised the responsibility. In other awards when the authority is exercised the responsibility is automatically generated. The division of an enterprise into distinct departments, each independent of the others but subject to a common authority, has diverse causes such as the great growth of business, or a diversity of operations demanding very different capabilities or the physical separation of the various activities. Whatever the cause for which this division into departments exists, one must, under the penalty of duality of command, make sure that each service and each function is clearly defined and delimited. These departments, functions and powers, created arbitrarily, generally have no independent existence; one could always constitute them differently and they can be changed. But as soon as they have been instituted they must be defined and delimited very clearly. If not, certain parts will be neglected or forgotten while other parts will be handled by several authorities at once. Much vigilance is necessary to avoid these twin perils. The definition of departments and functions carries with it, naturally, the specifications of rights, duties and responsibilities for each. Each must know to whom and for what he gives orders, to whom and for what he must obey. On the other hand, each person in authority at every hierarchical level must always be familiar with what is going on in all areas under him. The means that can be used to carry out this responsibility are: direct supervision, control, meetings, reports and a good accounting system. 3. Discipline The Dictionary Larousse defines this as follows: ââ¬Å"A group of unspoken rules or of written rules intended to ensure good order and regularity in a company or an assembly. ââ¬â¢Ã¢â¬â¢ This definition seems to me to be exact. Here we are not faced with the principle but an essential rule contingent or dependent on the goal, the constitution, the personalities and so on. These rules, which are as numerous as they are varied, have almost exclusively as their goal the achievement of Unity of Command and its corollaries. The rights, duties, responsibilities, and the place of each person must be determined and specified. Good rules greatly facilitate the progress of events. But whatever the value of these rules might be, their effectiveness and discipline itself will always depend on much tact, much skill and the conduct of the leaders. According to Henry Fayol discipline means sincerity about the work and enterprise, carrying out orders and instructions of superiors and to have faith in the policies and programmes of the business enterprise, in other sense, discipline in terms of obedience, application, energy and respect to superior. However, Fayol does not advocate warming, fines, suspension and dismissals of worker for maintaining discipline. These punishments are rarely awarded. A well disciplined working force is essential for improving the quality and quantity of the production. 4. Unity of Command As an enterprise grows, there comes a time when the leader can no longer provide personal direction to every employee: he therefore appoints intermediaries to transmit directives and to supervise their execution. As the enterprise grows even further, the leader cannot even direct these first level intermediaries and he is obliged to create others to transmit his directives to the first and thus a hierarchy is formed. Its origin is therefore independent of ââ¬Å"Unity of Commandââ¬â¢Ã¢â¬â¢: it results from a limitation of personal abilities. But the principles of ââ¬Å"Unity of Commandââ¬â¢Ã¢â¬â¢ requires that the Leader pass through these intermediaries to reach the lower-level employees; departure from these regular channels provokes duality. Such is the ââ¬Å"Hierarchical transmission of ordersââ¬â¢Ã¢â¬â¢ which is commonly known as the Hierarchical Principle. The results of ignoring this principle are ruffled feelings; discontent, discouragement and conflict, just like the result of ignoring the fundamental principle. Nevertheless, infractions are fairly frequent though sometimes caused by good intentions: for example, perhaps there is an agent at the third level who, finding that the normal channels are too long, gives orders directly to a first-level employee (X1), without passing through X2; meanwhile someone at the fourth level (X4) believing that he hasnââ¬â¢t been understood, or for some other reason, gives direct orders to X2, resulting in a duality of command and the inevitable consequences; discontent, confusion of responsibilities and the work is held up. In practice one constantly has to compromise respect for the hierarchical channel with the need for timely response. A subordinate should take order from only one boss and he should be responsible and accountable to him. Further he claimed that if the unit of command is violated, authority is undermined, disciplined in danger, order disturbed and stability threatened. The violation of this principle will face some serious consequences. In this way, the principle of unity of command provides the enterprise disciplined, stable and orderly existence. It creates harmonious relationship between officers and subordinates, congenial atmosphere of work. It is one of the Fayolââ¬â¢s important essential principle of management. 5. Unity of Direction Fayol summarizes this principle with the words: ââ¬Å"one head and one plan for a groupâ⬠. Hence, this point is naturally closely connected to the unity of command principle. Again Sloan and GM can serve as an example. Sloan introduced a wide variety of metrics in order to measure the performance of departments and the firms that were part of the GM concern. His attitude is ummarized in his words: ââ¬Å"We have such control over this ship [the GM corporation] that we know exactly where we are at all timesâ⬠. Or as Fayol said: ââ¬Å"Unity of direction is provided for by sound organization of the body corporateâ⬠¦Ã¢â¬ . That means first one must know where to take the company and subsequently constantly assure that the plan is still on track. The success story of GM un der Sloan exemplifies the validity of this principleFayol advocates ââ¬Å"One head and one planâ⬠which means that group efforts on a particular plan be led and directed by a single person. This enables effective co-ordination of individual efforts and energy. This fulfils the principles of unity of command and brings uniformity in the work of same nature. In this way the principle of direction create dedication to purpose and loyalty. It emphasizes the attainment of common goal under one head. 6. Subordination of individual interests to general interests The interest of the business enterprise ought to come before the interests of the praise individual workers. In other words, principle of management state that employees should surrender their personnel interest before the general interest of the enterprise. Sometimes the employees due to this ignorance, selfishness, laziness, carelessness and emotional pleasure overlook the interest of the organisation. This attitude proves to be very harmful to the enterprise. An organization is much bigger than the individual it constitutes therefore interest of the undertaking should prevail in all circumstances. As far as possible, reconciliation should be achieved between individual and group interests. But in case of conflict, individual must sacrifice for bigger interests. In order to achieve this attitude, it is essential that ââ¬â Employees should be honest & sincere. Proper & regular supervision of work. ââ¬â Reconciliation of mutual differences and clashes by mutual agreement. For example, for change of location of plant, for change of profit sharing ratio, etc. 7. Fair Remuneration to employees According to Fayol wage-rates and method of their payment should be fair, proper and satisfactory. Both employees and ex-employers sh ould agree to it. Logical and appropriate wage-rate and methods of their payment reduces tension and differences between workers and management, create harmonious relationship and a pleasing atmosphere of work. Further Fayol recommends that residential facilities be provided including arrangement of electricity, water and facilities. 8. Centralization and Decentralization The command exercised by the higher authority and which, be it direct or through successive levels in the organization, reaches all parts of the organization, and the responses which return in the reverse sense, either directly or through the levels, to the central authority, constitute what one has rightly called ââ¬Å"Centralization. ââ¬â¢Ã¢â¬â¢ It is not an arbitrary institution nor is it optional. It is an inevitable consequence, enforced, in fact, by Unity of Command. Centralization can be practiced in greatly different ways: the field can be left open for individual initiative, or it can be completely stifled. One finds examples ranging from a rigid structure with only passive obedience, to a vibrant organism where freedom of action spreads out with the most perfect subordination. One leader, having great ability and a great influence can, without inconveniencing a small business, handle all matters, make his own decisions and impose a passive obedience: as the enterprise grows, such a leader will become inadequate and his method will be deplored. Another leader will give a lot of authority to his subordinates, but what happens if these subordinates are only mediocre? It is therefore a matter of degree: one must consider the importance of various circumstances, the special difficulties which they cause, their extent, the distance which separates the various parts of the business and so on: one must also take account of the value of the employees. Only consideration of the circumstances can decide the respective balance between power and initiative, which it may be convenient to give to all employees. At the same time, it seems certain to me, the matter of subordinating being separate, that one must give all employees the largest amount of freedom of action and initiative possible. The strength of the leaders is augmented through the strength brought by lower-level employees and therefore they must be developed to the maximum extent possible. Let us not forget, in passing, that personal satisfaction and self-respect are often stronger than self-interest when it comes to stimulating individual initiative. The great problem of centralization and decentralization can therefore be summarized s follows: compulsory centralization with the greatest possible individual initiative. As for the amount of authority and initiative to be given to each person, each case must be considered separately, it is the eternal question of degree, which is the great and continuing preoccupation of the administrator. Whether one buys or sells, builds or demolishes, recruits or dismisses, punishes or reward s, in a word acts or refrains from action, the line to follow is never clearly defined: one must select from various alternatives. Neither principles nor rules can abolish arbitrary decisions. There should be one central point in the organisation which exercises overall direction and control of all the parts. But the degree of centralization of authority should vary according to the needs of situation. According to Fayol there should be centralization in small units and proper decentralization in big organisation. Further, Fayol does not favor centralization or decentralization of authorities but suggests that these should be proper and effective adjustment between centralization and decentralization in order to achieve maximum objectives of the business. The choice between centralization and decentralization be made after taking into consideration the nature of work and the efficiency, experience and decision-making capacity of the executives. 9. Scalar Chain The scalar chain is a chain of supervisors from the highest to the lowest rank. It should be short-circuited. An employee should feel the necessity to contact his superior through the scalar chain. The authority and responsibility is communicated through this scalar chain. Fayol defines scalar chain as ââ¬Å"the chain of superiors ranging from the ultimate authority to the lowest rank. The flow of information between management and workers is a must. Business opportunities must be immediately avoided of. so we must make direct contact with the concerned employee. Business problems need immediate solution, so we cannot always depend on the established scalar chain. It requires that direct contact should be established. Every orders, instructions, messages, requests, explanation etc. has to pass through Scalar chain. But, for the sake of convenience & urgency, this path can be cut shirt and this short cut is known as Gang Plank. A Gang Plank is a temporary arrangement between two different In the figure given, if D has to communicate with G he will first send the communication upwards with the help of C, B to A and then downwards with the help of E and F to G which will take quite some time and by that time, it may not be worth therefore a gang plank has been developed between the two. Gang Plank clarifies that management principles are not rigid rather they are very flexible. They can be moulded and modified as per the requirements of situations 10. Order: According to Fayol there should be proper, systematic and orderly arrangement of physical and social factors, such as land, raw materials, tools and equipments and employees respectively. As per view, there should be safe, appropriate and specific place for every article and every place to be used effectively for a particular activity and commodity. In other words, principles that every piece of land and every article should be used properly, economically and in the best possible way. Selection and appointment of the most suitable person to every job. There should be specific place for every one and every one should have specific place. This principle also stresses scientific selection and appointment of employees on every job. One knows the formula for material order:ââ¬Å"a place for everything and everything in its place. ââ¬â¢Ã¢â¬â¢ At the same time should there not be a specified place for everything and someone designated to put everything in that place? Unity of Command indirectly deals with this matter by imposing delimitation of departments and of the authorities, which are responsible for them. Every act of the enterprise and everything belonging to it must have its respondent, that is to say, someone who is responsible for it. It is order in deeds and with things: it is the means of avoiding waste of material and time and for avoiding conflicts. Thus, Unity of Command appears with its retinue of secondary principles as an important and fundamental natural law, and this impression is only strengthened as one studies the point further. No one denies its importance; many people are vaguely aware of it but its value is only really appreciated by a few and if one considers that as with every good rule of housekeeping it gets in the way of imaginative solutions, one can explain why it is violated so often. Numerous infractions occur, such as orders which arrive at their destination without having followed the hierarchical route, such as the encroachment by one department upon another, such as the stopping or disarray of the administrative mechanism due to the absence of the leader, and so on. At least five times out of ten it is errors of this type, which upset the business. 11. Equity ââ¬Å"Equity and equality of treatment are aspirations to be taken into account in dealing with employeesâ⬠, Fayol says. Clearly, this standard is not easily achieved, however, todayââ¬â¢s work environment is arguably more equipped to tackle this issue than previous generations of corporations. One indication for this claim is to be found in the fact that most companies have appointed officials who deal with complaints of employees against the management, for instance the so-called ombudsman . However, this system is naturally not fool proof and private organizations attempt to draw attention to the victims of mistreatment. One example is an organization taking care of claims of victims of mobbing within the company Novartis . While the problem still persists, Fayolââ¬â¢s principle is being recognized by corporations and enhanced by the public opinion and most importantly the lawmakers . Several nations, e. g. Germany, Sweden and others, intend to tackle the problem of unequal treatment by passing laws that intend to establish a juridical basis for people who fell victim of inequality. The principle of equality should be followed and applicable at every level of management. There should not be any discrimination as regards caste, sex and religion. An effective management always accords sympathetic and human treatment. The management should be kind, honest and impartial with the employees. In other words, kindness and justice should be exercised by management in dealing with their subordinates. This will create loyalty and devotion among the employees. Thus, workers should be treated at par at every level. Equity means combination of fairness, kindness & justice. The employees should be treated with kindness & equity if devotion is expected of them. It implies that managers should be fair and impartial while dealing with the subordinates. They should give similar treatment to people of similar position. They should not discriminate with respect to age, caste, sex, religion, relation etc. Equity is essential to create and maintain cordial relations between the managers and sub-ordinate. But equity does not mean total absence of harshness. Fayol was of opinion that, ââ¬Å"at times force and harshness might become necessary for the sake of equityâ⬠. 12. Stability of use of personnel It is Fayolââ¬â¢s opinion that it is better to have a ââ¬Å"mediocre manager who staysâ⬠than ââ¬Å"outstanding mangers who merely come and goâ⬠. Fayol does not only apply this idea to management though, he also points to negative effects of a lack of stability when it comes to employees. While this point might be debatable to some extend it is clear that stability contributes to better planning possibilities. It also allows for a psychologically beneficial state of mind of the employees, hence certainly improving efficiency and the willingness to perform well for the corporationââ¬â¢s good. Apparently however, this rule of requirement has not sunken in generally. This is demonstrated by the fact that most countries have passed employee protection regulations when it comes to the reasons why people can be laid off. Internationally the International Labor Organization, a section of the United Nations, watches over various aspects of employment and also deals with unfair dismissals of employees . While from an employee perspective the protection laws make sense, employers may occasionally view this issue differently. In fact, it is easy to find web-blogs with advice how to fire workers without ensuing lawsuit and some influential individuals, for instance Chandrajit Banerjee, head of the Confederation of the Indian Industry , demands it to become easier to hire and fire in India . Maybe a way out of this dilemma and back to following Fayolââ¬â¢s principle can derive from an example Henry Chesbrough gave when discussing differences in culture between the USA and Japan . Chesbrough describes how little loyalty US-employees exhibit compared to the Japanese counterparts. He also analyses the reason as stemming from the fact that Japanese firms have a tighter relation to their employees. He for example points to a better social security system, like pension plans, in Japan. The spill-over effect that endangers US American companies to loose important innovative advantages by losing skilled employees to other companies is thereby contained in Japan. This example shows that stability of tenure is not only important but connected to social and cultural factors management must take into account if they want to maximize their productive capacity. It also shows, that this principle is a two-way street. While stability is important for the employee it is just as important for the employer. One would think that this leads to both parties pulling in the same direction. But as we can see from the above example, it requires a change of mind in some instances to establish an environment of trust and mutual care. Principle of stability is linked with long tenure of personnel in the organisation. This means production being a team work, an efficient management always builds a team of good workers. If the members of the team go on changing the entire process of production will be disturbed. It is always in the interest of the enterprise that its trusted, experienced and trained employees do not leave the organisation. Stability of job creates a sense of belongingness among workers who with this feeling are encouraged to improve the quality and quantity of work. Fayol emphasized that employees should not be moved frequently from one job position to another i. e. the period of service in a job should be fixed. Therefore employees should be appointed after keeping in view principles of recruitment & selection but once they are appointed their services should be served. According to Fayol. Time is required for an employee to get used to a new work & succeed to doing it well but if he is removed before that he will not be able to render worthwhile servicesâ⬠. As a result, the time, effort and money spent on training the worker will go waste. Stability of job creates team spirit and a sense of belongingness among workers which ultimately increase the quality as w ell as quantity of work. 13. Initiative Fayol summarizes the need for employees to show initiative in the saying, that ââ¬Å"the initiative of all, added to that of the managerâ⬠¦represents a great source of strength for businessesâ⬠. He suggests to management to ââ¬Å"inspire and maintain everyoneââ¬â¢s initiativeâ⬠. Some modernly run companies have come to find their special ways in order to ensure employee satisfaction, and, concomitantly their initiative. One example is again Google and their policy of ââ¬Å"20% timeâ⬠. This policy implies that employees get a large part of their time to invest in projects of their choosing. While these projects are not necessarily connected to their immediate work tasks experience has shown, that they often built the basis for spin-off ideas that benefit the firm. Others, like 3M and various Biotech and Pharmaceutical companies have followed suit, and it is said that 3M has developed the post-it notes as a spin-off of an idea conceived during a personal project period . As a Google employee put it: ââ¬Å"the 20 percent policy is as important to attracting and retaining employees as it is to sparking fresh ideasâ⬠. Business professor Robert Fulmer at Pepperdine University adds: ââ¬Å"Paradoxically, letting go of employees through independent projects can mean getting more from them. Itââ¬â¢s a way to get people to go beyond whatââ¬â¢s expected of themâ⬠. Apparently, with the right strategies a company can increase employee participation and initiative by given the ââ¬Å"inspirationâ⬠Fayol requested from the management. Workers should be encouraged to take initiative in the work assigned to them. It means eagerness to initiate actions without being asked to do so. Fayol advised that management should provide opportunity to its employees to suggest ideas, experiences& new method of work. It helps in developing an atmosphere of trust and understanding. People then enjoy working in the organization because it adds to their zeal and energy. To suggest improvement in formulation & implementation of place. They can be encouraged with the help of monetary & non-monetary incentives. Under this principle, the successful management provides an opportunity to its employees to suggest their new ideas, experiences and more convenient methods of work. The employees, who has been working on the specific job since long discover now, better alternative approach and technique of work. It will be more useful, if initiative to do so is provided to employees. In simple, to ensure success, plans should be well formulated before they are implemented. 14. Espirit Deââ¬â¢ Corps (can be achieved through unity of command) It refers to team spirit i. e. harmony in the work groups and mutual understanding among the members. Spirit Deââ¬â¢ Corps inspires workers to work harder. Fayol cautioned the managers against dividing the employees into competing groups because it might damage the moral of the workers and interest of the undertaking in the long run. To inculcate Espirit Deââ¬â¢ Corps following steps should be undertaken ââ¬â There should be proper co-ordination of work at all levels Subordinates should be encouraged to develop informal relations among themselves. Efforts should be made to create enthusiasm and keenness among subordinates so that they can work to the maximum ability. Efficient employees should be rewarded and those who are not up to the mark should be given a chance to improve their performance. Subordinates should be made conscious of that whatever they are doing is of great importance to the business & society. He also cautioned against the more use of Britain communication to the subordinates i. e. face to face communication should be developed. The managers should infuse team spirit & belongingness. There should be no place for misunderstanding. People then enjoy working in the organization & offer their best towards the organization. In order to achieve the best possible results, individual and group effort are to be effectively integrated and coordinated. Production is a team work for which the whole-hearted support and co-operation of the members at all levels is required. Everyone should sacrifice his personal interest and contribute his best energies to achieve the best results. it refers to the spirit of loyalty, faithfulness on the part of the members of the group which can be achieved by strong motivating recognition and importance of the members for their valuable contribution, effective coordination, informal mutual social relationship between members of the group and positive and constructive approach of the management towards workersââ¬â¢ welfare SEMINAR 3 MANAGEMENT LEVELS Managers are organizational members who are responsible for the work performance of other organizational members. Managers have formal authority to use organizational resources and to make decisions. In organizations, there are typically three levels of management: top-level, middle-level, and first-level. These three main levels of managers form a hierarchy, in which they are ranked in order of importance. In most organizations, the number of managers at each level is such that the hierarchy resembles a pyramid, with many more first-level managers, fewer middle managers, and the fewest managers at the top level. Each of these management levels is described below in terms of their possible job titles and their primary responsibilities and the paths taken to hold these positions. Additionally, there are differences across the management levels as to what types of management tasks each does and the roles that they take in their jobs. Finally, there are a number of changes that are occurring in many organizations that are changing the management hierarchies in them, such as the increasing use of teams, the prevalence of outsourcing, and the flattening of organizational structures. Top-Level Managers Top-level managers, or top managers, are also called senior management or executives. These individuals are at the top one or two levels in an organization, and hold titles such as: Chief Executive Officer (CEO), Chief Financial Officer (CFO), Chief Operational Officer (COO), Chief Information Officer (CIO), Chairperson of the Board, President, Vice president, Corporate head. Often, a set of these managers will constitute the top management team, which is composed of the CEO, the COO, and other department heads. Top-level managers make decisions affecting the entirety of the firm. Top managers do not direct the day-to-day activities of the firm; rather, they set goals for the organization and direct the company to achieve them. Top managers are ultimately responsible for the performance of the organization, and often, these managers have very visible jobs. Top managers in most organizations have a great deal of managerial experience and have moved up through the ranks of management within the company or in another firm. An exception to this is a top manager who is also an entrepreneur; such an individual may start a small company and manage it until it grows enough to support several levels of management. Many top managers possess an advanced degree, such as a Masters in Business Administration, but such a degree is not required. Some CEOs are hired in from other top management positions in other companies. Conversely, they may be promoted from within and groomed for top management with management development activities, coaching, and mentoring. They may be tagged for promotion through succession planning, which identifies high potential managers. Middle-Level Managers Middle-level managers, or middle managers, are those in the levels below top managers. Middle managersââ¬â¢ job titles include: General manager, Plant manager, Regional manager, and Divisional manager. Middle-level managers are responsible for carrying out the goals set by top management. They do so by setting goals for their departments and other business units. Middle managers can motivate and assist first-line managers to achieve business objectives. Middle managers may also communicate upward, by offering suggestions and feedback to top managers. Because middle managers are more involved in the day-to-day workings of a company, they may provide valuable information to top managers to help improve the organizationââ¬â¢s bottom line. Jobs in middle management vary widely in terms of responsibility and salary. Depending on the size of the company and the number of middle-level managers in the firm, middle managers may supervise only a small group of employees, or they may manage very large groups, such as an entire business location. Middle managers may be employees who were promoted from first-level manager positions within the organization, or they may have been hired from outside the firm. Some middle managers may have aspirations to hold positions in top management in the future. First-Level Managers First-level managers are also called first-line managers or supervisors. These managers have job titles such as: Office manager, Shift supervisor, Department manager, Foreperson, Crew leader, Store manager. First-line managers are responsible for the daily management of line workershe employees who actually produce the product or offer the service. There are first-line managers in every work unit in the organization. Although first-level managers typically do not set goals for the organization, they have a very strong influence on the company. These are the managers that most employees interact with on a daily basis, and if the managers perform poorly, employees may also perform poorly, may lack motivation, or may leave the company. In the past, most first-line managers were employees who were promoted from line positions (such as production or clerical jobs). Rarely did these employees have formal education beyond the high school level. However, many first-line managers are now graduates of a trade school, or have a two-year associates or a four-year bachelorââ¬â¢s degree from college. Management Levels And The Four Managerial Functions Managers at different levels of the organization engage in different amounts of time on the four managerial functions of planning, organizing, leading, and controlling. Planning is choosing appropriate organizational goals and the correct directions to achieve those goals. Organizing involves determining the tasks and the relationships that allow employees to work together to achieve the planned goals. With leading, managers motivate and coordinate employees to work together to achieve organizational goals. When controlling, managers monitor and measure the degree to which the organization has reached its goals. The degree to which top, middle, and supervisory managers perform each of these functions is presented in Exhibit 1. Note that top managers do considerably more planning, organizing, and controlling than do managers at any other level. However, they do much less leading. Most of the leading is done by first-line managers. The amount of planning, organizing, and controlling decreases down the hierarchy of management; leading increases as you move down the hierarchy of management. Time Spent on Management Functions at Different Management Levels à Several defining characteristics demarcate management skills and differentiate them from other kinds of managerial characteristics and practices. First, management skills are behavioral. They are not personality attributes or stylistic tendencies. Management skills consist of identifiable sets of actions that individuals perform and that lead to certain outcomes. Skills can be observed by others, unlike attributes that are purely mental or are embedded in personality. Whereas people with different styles and personalities may apply the skills differently, there are, nevertheless, a core set of observable attributes in effective skill performance that are common across a range of individual differences. Second, management skills are controllable. The performance of these behaviors is under the control of the individual. Unlike organizational practices such as ââ¬Å"selectively hiring,â⬠or cognitive activities such as ââ¬Å"transcending fear,â⬠skills can be consciously demonstrated, practiced, improved, or restrained by individuals themselves. Skills may certainly engage other people and require cognitive work, but they are behaviors that people can control themselves. Third, management skills are developable. Performance can improve. Unlike IQ or certain personality or temperament attributes that remain relatively constant throughout life, individuals can improvement their competency in skill performance through practice and feedback. Individuals can progress from less competence to more competence in management skills, and that outcome is the primary objective of this book. Fourth, management skills are interrelated and overlapping. It is difficult to demonstrate just one skill in isolation from others. Skills are not simplistic, repetitive behaviors, but they are integrated sets of complex responses. Effective managers, in particular, must rely on combinations of skills to achieve desired results. For example, in order to effectively motivate others, skills such as supportive communication, influence, empowerment, and self-awareness may be required. Effective managers, in other words, develop a constellation of skills that overlap and support one another and that allow flexibility in managing diverse situations. Fifth, management skills are sometimes contradictory or paradoxical. For example, the core management skills are neither all soft and humanistic in orientation nor all hard-driving and directive. They are oriented neither toward teamwork and interpersonal relations exclusively nor toward individualism and technical entrepreneurship exclusively. A variety of skills are typical of the most effective managers, and some of them appear incompatible. Regardless of organizational level, all managers must have five critical skills: technical skill, interpersonal skill, conceptual skill, diagnostic skill, and political skill. Technical Skill. Technical skill involves understanding and demonstrating proficiency in a particular workplace activity. Technical skills are things such as using a computer word processing program, creating a budget, operating a piece of machinery, or preparing a presentation. The technical skills used will differ in each level of management. First-level managers may engage in the actual operations of the organization; they need to have an understanding of how production and service occur in the organization in order to direct and evaluate line employees. Additionally, first-line managers need skill in scheduling workers and preparing budgets. Middle managers use more technical skills related to planning and organizing, and top managers need to have skill to understand the complex financial workings of the organization. Interpersonal Skill. Interpersonal skill involves human relations, or the managerââ¬â¢s ability to interact effectively with organizational members. Communication is a critical part of interpersonal skill, and an inability to communicate effectively can prevent career progression for managers. Managers who have excellent technical skill, but poor interpersonal skill are unlikely to succeed in their jobs. This skill is critical at all levels of management. Conceptual Skill. Conceptual skill is a managerââ¬â¢s ability to see the organization as a whole, as a complete entity. It involves understanding how organizational units work together and how the organization fits into its competitive environment. Conceptual skill is crucial for top managers, whose ability to see ââ¬Å"the big pictureâ⬠can have major repercussions on the success of the business. However, conceptual skill is still necessary for middle and supervisory managers, who must use this skill to envision, for example, how work units and teams are best organized. Diagnostic Skill. Diagnostic skill is used to investigate problems, decide on a remedy, and implement a solution. Diagnostic skill involves other skillsechnical, interpersonal, conceptual, and politic. For instance, to determine the root of a problem, a manager may need to speak with many organizational members or understand a variety of informational documents. The difference in the use of diagnostic skill acr0oss the three levels of management is primarily due to the types of problems that must be addressed at each level. For example, first-level managers may deal primarily with issues of motivation and discipline, such as determining why a particular employeeââ¬â¢s performance is flagging and how to improve it. Middle managers are likely to deal with issues related to larger work units, such as a plant or sales office. For instance, a middle-level manager may have to diagnose why sales in a retail location have dipped. Top managers diagnose organization-wide problems, and may address issues such as strategic position, the possibility of outsourcing tasks, or opportunities for overseas expansion of a business. Political Skill. Political skill involves obtaining power and preventing other employees from taking away oneââ¬â¢s power. Managers use power to achieve organizational objectives, and this skill can often reach goals with less effort than others who lack political skill. Much like the other skills described, political skill cannot stand alone as a managerââ¬â¢s skill; in particular, though, using political skill without appropriate levels of other skills can lead to promoting a managerââ¬â¢s own career rather than reaching organizational goals. Managers at all levels require political skill; managers must avoid others taking control that they should have in their work positions. Top managers may find that they need higher levels of political skill in order to successfully operate in their environments. CONCLUSION * Management has been identified as the systematic body of knowledge based on general principles,concepts,theories and techniques which are variable in terms of business practice. These are embodied in the managerial functions of planning,organising,planning,controlling and directing which form the job of a manager. * In the organisation there are 3 levels called top level,middle level and lower level management ,each one having important role in smooth running of the organisation. * The lack of management skills will lead to poor decision making.
Sunday, September 29, 2019
Persistence of Memory by Salvador Dali
The early 1920s art movement of surrealism was founded by Andre Breton, a French writer. Compared to other art groups or movements, surrealism focused on evoking the unconscious in painting. Members of this group showed immense importance in illustrating a ââ¬Å"more profound reality revealed by the unconscious mind. â⬠Most of the surrealists have unusual portrayal of images in their paintings. They create visuals that go ââ¬Å"beyond mere painting to reach a new level of reality. â⬠This extraordinary approach in creating a provocative image is derived from the surrealistsââ¬â¢ dreams. The products of their subconscious mind combined with the concept of ââ¬Å"enigma or mysteryâ⬠have been their inspiration in producing eccentric but remarkable masterpieces (Artbeyondsight. com). One of the famous Surrealist painters who is well-known for his bizarre ideas and eccentric behaviors was Salvador Dali. Most of his artworks became and integral part in the advancement of the Surrealist aesthetic. His main objective was to ââ¬Å"materialize images of concrete irrationality with the most imperialist fury of precision. More so, Daliââ¬â¢s paintings illustrated dream-like images but these were treated with precision and fine details that made the viewers enter a hallucinatory landscape. Dali named these paintings with dream and fantasy theme as ââ¬Å"hand-painted dream photographs. â⬠In these artworks, unusual placement of images and the modification of a specific form into another completely new form were evident. Because of this composition, it appears that most of Daliââ¬â¢s paintings defy the principle of Physics. He created images that represented the ââ¬Å"irrational and unpredictable world of the dreamâ⬠(Artbeyondsight. om). In the painting Persistence of Memory, Dali presented the unusual images of melted watches. Dali said that the elements present in this particular painting are ââ¬Å"nothing else, but the Camembert cheese of space and time; tender, outlandish, solitary and critical-paranoiacâ⬠(3d-dali. com, 2008). This painting can be classified as a landscape painting, a self portrait or a still-life painting. It all depends on the viewersââ¬â¢ perception and knowledge on how to understand and interpret the painting. In terms of the visual elements exhibited, the background is a beach landscape while the foreground consists of the strange images of three melted pocket watches, the rectangular box and an animal-like creature. The unusual objects created a mysterious effect while the realistic lighting and coloring added a realness factor to the painting. At first glance, these may all seem meaningless and peculiar but if viewers would look closely and try to find out the rationale for putting these elements together, they could get a better grasp of understanding of the paintings and the inner workings of Daliââ¬â¢s mind. According to Robert Bradford, the bare, hard outline of the cliffs and the crystal light of the sky are there, but the empty, desert-like expanses of the painting are much closer to the topography of the min, to a dreamscape. The viewerââ¬â¢s anxiety is fermented precisely through the lack of clues of distance, of recognizable landmark, of time of day, of temperature-it could equally be as hot, or as cold as an unknown planet. We are in an arena of silence, a frozen nightmare, in which nothing moves or make a noise. (p. 146) Overall, the Persistence of Memory is an artwork that takes the viewers into a very interesting world wherein they are transported from the predictable realm of reality to a place filled with ambiguity and peculiarity. The techniques in coloring and brush strokes employed by Dali were conventional but it is the compositional aspects that stand out are the placement and the choice of objects displayed in the painting. This painting ingeniously juxtaposed the real with the make believe which are the primary characteristics of Surrealism. References 3d-dali.com. (2008). Salavador Dali Painitngs. Retrieved November 28, 2008, from http://www.3d-dali.com/dali_paintings_analysis_interpretation.htm Artbeyondsight.com. (n.d.). Salvador Dali and Surrealism. Retrieved November 28, 2008, from http://www.artbeyondsight.org/ahtts/dali-read.shtml Radford, R. (1997). Dali. London: Phaidon Press Ltd.
Saturday, September 28, 2019
Mahatma Ghandi, a Hero
Mahatma Gandhi For me, a hero is someone who tries to make the world a better place. Christopher Paolini said, ââ¬Å"Without fear there cannot be courage. â⬠I agree there has to be fear before there is courage. Gandhi turned his fear into courage and decided to try to make the world a better place and as a result India gained its independence. It took conquering his fears and being a courageous hero in a peaceful way to be the leader of Indian nationalism during British rule. Gandhi fought for Indian rights. Click any fact to locate it on the web.Click Wrong? to report a problem. Cancel Mohandas Karamchand Gandhi was given the holy name Mahatma which means Great Soul. He was born on October 2, 1869 in Porbandar, India. In 1888, he sailed to England to study at the University College London and then the University of London where he studied Law. In 1893, he accepted a job in South Africa and in 1903 Gandhi opened a law firm in Johannesburg, South Africa. In 1906, Gandhi had his first protest in South Africa against anti-Indian laws and two years later he was imprisoned.In 1914, he returned to India where he became leader of the Indian National Congress (INC) supporting a plan using nonviolence to get independence. He was jailed from 1922 until 1924 for conspiracy. He was jailed again in 1930 for breaking Indiaââ¬â¢s Salt Laws. In 1932, Gandhi started his famous ââ¬Å"fast unto deathâ⬠to protest British support of a new Indian constitution which gave Indiaââ¬â¢s lowest classes, the ââ¬Å"untouchablesâ⬠, their separate political representation. Gandhi believed this would unfairly divide India's social classes and he believed in equality.In 1942, Gandhi began the nationwide ââ¬Å"Quit Indiaâ⬠movement. Five years later, India became independent from the British. Gandhi was assassinated by a Hindu fanatic on January 30, 1948 in Birla House in Delhi while at a prayer meeting. Early in his life, after seeing the misery of millions of hi s countrymen, thousands of them dying from starvation, Gandhi gave up all his money and spent his life helping the poor and the oppressed. He was the leader of the Indian nationalist group against the British rule and is commonly known as the father of his country.His strategy of a non-violent protest to get political and social progress has influenced many people. His program of peaceful non-cooperation with the British included boycotts of their goods and institutions which lead to arrests of thousands. In 1945, the British government began negotiations which ended with the formation of the two new independent states of India and Pakistan divided along religious lines. Gandhi was opposed to partition and fasted to try to bring harmony in Calcutta and Delhi. Ghandi once said, ââ¬Å"In a gentle way, you can shake the world. This is exactly what he did. He made positive changes around him using peaceful ways. He also said, ââ¬Å"I do not want to foresee the future. I am concerned w ith taking care of the present. God has given me no control over the moment following. â⬠He did change his present; he changed what was happening during his life. He devoted his life to helping his countrymen gain independence and be treated as equals. This is why I believe Gandhi is a hero; he made the world a better place by being courageous, brave, a leader and a believer in being able to make a difference.
Friday, September 27, 2019
Financial Services Marketing Essay Example | Topics and Well Written Essays - 2000 words
Financial Services Marketing - Essay Example This research will begin with the statement that the term promotional mix is referred to the combination of various promotional methods that can be adopted by an organization in order to promote the products as well as services in the market. The promotional mix related to products and services is different from the financial promotional mix. The term ââ¬Ëmarketing mixââ¬â¢ is a broad concept in the fields of marketing and the promotional mix is considered as the element of ââ¬Ëmarketing mixââ¬â¢. In todayââ¬â¢s marketing environment, the promotional mix is much essential as it communicates to customers about the new products and inspires them to buy. The financial services industry has been facing challenges for several years in marketing fields. Though the market of financial industries is considered as a matured one, however, the industries are facing long-standing downward trend. The financial service organizations use traditional approach of promotion mix and the related tools for marketing the services. As a result, it has a negative impact on their impression of marketing. The promotional tools adopted by financial institutions and banks are inadequately received by customers. The promotion of products in the market is conducted with several objectives. An organizational effectiveness can be increased signifying that sales force can be stimulated. There will be a rise in profits as well as the competitiveness of the organization in the market. The sales revenue will enhance and also the awareness level of the products may increase. Through the promotional methods information can be delivered to the target markets and may help in creating desire among the customers. The promotional tools if applied in an efficient manner may assist to improve the image of the products in consumersââ¬â¢ mind. The premium price will also reduce to certain extent (Jackson, 2010). 1.2 Tools and Factors of Promotional Mix Various promotional tools of promotional mix that are used by a marketer for promoting the products as well as services are advertising, promotion, public relations, sponsorship, personal selling, packaging, exhibitions as well as point of sales. In financial service marketing, these tools are used differently by a marketer (Jackson, 2010). Advertising is a paid format of non-personal communication by the utilization of mass media that involves television, outdoor, radio to reach the target market (Jackson, 2010). The financial organizations use television advertisement for creating awareness of the organization as well as their products in the customersââ¬â¢ mind. The constancy along with reliability of organization also assured the customers through advertisement tool. The financial organizations focus on general or corporate themes instead of product-specific themes. The intangible products are expressed through certain actions and events in order to provide its benefits associated with the desired product. Financial Services Act (1986) has set certain conditions in relation to the advertisement of financial services. The advertisement needs to show about the cause of misuse of the products to the customers (Alajmi, 2011). Personal Selling relates to the ââ¬Ëinteraction between a buyer and a sellerââ¬â¢ (Jackson, 2010). It also refers to personal communication with the customers about the products as well as services and therefore encourages them to make purchase decision. Since personal selling is interactive, it acts as a vital tool in financial organization. However, the representatives from the organization can easily communicate with the customers by providing them with potential messages and relevant
Thursday, September 26, 2019
Macroeconomics and Microeconomics - Auction Theory Essay
Macroeconomics and Microeconomics - Auction Theory - Essay Example The first type of open auctions is called English or ascending bid auctions, where the auction is usually done in real time. In this case, the seller usually sets a low price as the beginning price, after which the price is increased gradually as the bidder offer their prices. The bidders drop out of the auction as their true values are exceeded until the last bidder gets the item at her intrinsic value. The second type of auction is called Dutch or descending bid auctions, where the seller starts the auction at a high price and then gradually drops until the first bidder states the price and takes the item at the stated price (Easley and KleinBerg, 2010). The main area of focus for this paper is sealed bid auctions, which are divided into two types; first-price sealed bid auctions and second-price sealed bid auctions. The first-price sealed bid auction is one where all the buyers submit simultaneous sealed bids to the seller, who opens them and sells the item to the highest bidder a t the stated price (Easley and KleinBerg, 2010). Conversely, second-price sealed bid auctions refer to a case where the buyers submit sealed bids to the seller, who opens them and sells the item to the highest bidder, but at the second highest price. This type of auction is also called Vickrey auctions (Koutsojannis and Sirmakessis, 2009). Informational asymmetry in auctions usually affects the bidding decisions of both the seller and the buyer (Koutsojannis and Sirmakessis, 2009). To describe seller monopoly, consider an auction where the seller attaches a price of x on the item, and the bidder attaches a price of y to the item. In this case, the surplus to the seller and the buyer is...This essay outlines key concepts of the auction theory and stresses the importance of the game theory advances in choosing the right bidding strategy. This paper mainly focuses on first-price and second-price sealed auctions. The types of auctions are usually dispersed between open and sealed auctions, both of which need different types of bidding strategies . The first type of open auctions is called English or ascending bid auctions, where the auction is usually done in real time. The second type of auction is called Dutch or descending bid auctions, where the seller starts the auction at a high price and then gradually drops until the first bidder states the price and takes the item at the stated price The first comparison is between descending bid auctions and first-price auctions, where we know that, in a descending bid auction, the seller lowers the price until the first bidder gets the item at the highest price. Conversely, second-price sealed bid auctions and ascending bid auctions are similar. In the case of first-price sealed bid auctions, the value of the bid affects both the winning fact and how much the winning bidder pays for the item. The game theory setting for this kind of bid is to set up the bidders as players, where a bidder i assigns a value v to the item and bids at a price b. The dominant strategy in the case of second-price sealed bids is a truthful strategy, where the bidder bids the price of her true value as assigned to the item, since deviations from the price does not increase the payoff earned
Questions for Consideration (7-8) Assignment Example | Topics and Well Written Essays - 250 words
Questions for Consideration (7-8) - Assignment Example Since there is a similarity in the business operations irrespective of whether it is a small business or a large organization, then there should be no differential accounting. Furthermore, the introduction of differential account would lead to the formation of new accounting standard boards that would come up with the rules and regulations. This would require educating the auditors, financial analysts and accountants all over again. This would cost organizations a great deal of cash. Furthermore, there would be inconsistencies in financial records in case of dealings between the small companies and the large corporations. It would also not be cost effective for a private company that wants to go public since they would require changing a whole accounting system. In my opinion, the principles-based approach of coming up with accounting standards is better as compared to the rules-based approach. This is because the approach is not new to the U.S standard settings. Moreover, the approach has been in use for over 20 years thus financial departments of organizations are conversant with its framework. In addition, the principle-based method is detailed and precise for use. The approach also allows the developing of accounting from the conceptual framework ensuring a broad application and avoiding exceptions (Alexander and Britton 219). If the principle-based approach is universally adopted, there are several potential problems that may be experienced in the future. The increasingly detailed rules in the approach of the method would lead to accountants concentrating more on the required form rather than the substance of transactions. Furthermore, the required complex details of the method may lead to accountants structuring their businessââ¬â¢s reports around the rules. This would lead to undesired accounting results (Alexander and Britton
Wednesday, September 25, 2019
Discuss the importance of process and materials in the work of your Essay
Discuss the importance of process and materials in the work of your artist or designer ( Rex Brandt ) - Essay Example Further, as a teacher, he inspired innumerable students to paint skillfully with watercolours. To Brandt (p.9), working with this oldest medium known to man was exciting because the transparent colours glowed like stained glass. Thesis Statement: The purpose of this paper is to investigate the watercolour artist Rex Brandtââ¬â¢s paintings, and determine the importance of process and materials in his works. The Importance of Process and Materials in the Work of Rex Brandt Brandt (a) (p.119) considered drawing to be the at the heart of watercolour painting. He advocated the importance of sketching as a primary step even in the case of landscapes, and the development of an individual style in executing a painting (Brandt (b) 16). Another requirement was an appropriate choice of materials for achieving best results, and he took into consideration the key role of paper for the medium of transparent pigment or watercolours. The artist appreciated the sparkling white paper adjacent with the transparent, colourful dark hues which forms a unique feature of watercolours. According to Brandt (p.81), ââ¬Å"pure or transparent watercolour is universally appealingâ⬠because of its clarity and directness in portraying the image or scene. The artist used three basic watercolour techniques: the wash or control method, wet-into-wet, and dry brush and line. All the three methods may be used in the same painting (Brandt 145). It was considered essential to master the techniques of flat and gradated washes before progressing to the wet-into-wet, drybrush and line methods. Brandt focused equally on controlling the wash, handling colour through the different techniques as given above, correcting mistakes, and on matting and framing the completed art work. Further, the way thin watercolour on white paper reflects light has been compared by Brandt (p.11) to ââ¬Å"the luster of a sea-shell, the translucence of a tide pool, and the luminosity of coloured glass against the sunâ ⬠. After evaporation of the water and the gumbinder taking hold, each small nuance of the painting becomes fixed to the white surface of the paper. However, the main charm of using watercolours is its distinctive potential for gradation which contributes to the visual excitement created by the paintings. This effect is produced by arpeggios or flowing series of gradations in colour and value, as seen in Fig.1. below. Thus, watercolour is a special medium which readily accommodates an interchange of colours as well as gradation, which in turn can modulate its characteristic movement, liquidity and bounce. Fig.1. August at South Beach by Rex Brandt (California Watercolour (1), 2011) In watercolour paintings, accents with with the help of light watercolours are not completed as finishing touches, since light shades cannot cover dark watercolours. Working from light to dark is most effective in such paintings; similarly, it is advisable to work from very broad areas to smaller areas ââ¬Å"since the progressively darker washes will overlay and obscure the lighter onesâ⬠(Brandt 98). The artist provided accents using the extremes of light and dark colours; while the grays acted as amalgams thereby giving a sense of unification to the entire picture. A vast number of Brandtââ¬â¢
Tuesday, September 24, 2019
History of the Computer Essay Example | Topics and Well Written Essays - 1750 words
History of the Computer - Essay Example Even though Leonardo da Vinci made drawings of gear-driven calculators, he never built any, and it was in 1623 that Wilhelm Schickard invented the calculating clock. Later on, in 1642, Blaise Pascal invented the Pascaline, a gear-driven calculador that could only add. Then Leibniz built a four-function calculator (addition, subtraction, multiplication, and division) that he called the Stepped Reckoner, which used fluted drums instead of gears. (Kopplin, 2002). In 1801, Joseph Marie Jacquard invented the punched cards, which are still in use like in presidential ballots. By 1822, Charles Babbage obtained government funding to build what he called the Difference Engine, a steam-driven calculator. It was very difficult to build, and the machine was never finished. Then Babbage invented the Analytic Engine, using Jacquard's punched cards, adding the key function of the conditional statement. Babbage was a friend of Ada Byron, who is recognized as the first programmer thanks to her writings for the proponed Analytic Engine, which was never built. When the United States needed to speed up the census procedure, Herman Hollerith won a contest by using an invention of his own that used punched cards called the Hollerith Desk. "Hollerith's technique was successful and the 1890 census was completed in only 3 years at a savings of 5 million dollars." (Kopplin, 2002). Hollerith founded the company, the Tabulating Machine Company, which eventually beca me International Business Machines (IBM). IBM developed mechanical calculators for businessess, but the U.S. military needed more optimized calculators for scientific computation. As a result of this need, "the Harvard Mark I was built as a partnership between Harvard and IBM in 1944". (Kopplin, 2002). It was an electro-mechanical computer so it was very big and very noisy. It was also the first programmable digital computer made in the United States. In 1953, the first high-level language called Flowmatic was invented by Grace Hopper. This language was later known as COBOL. After using vaccum tubes and transistors for a while, then came the integrated circuit. "The primary advantage of an integrated circuit is not that the transistors (switches) are miniscule (that's the secondary advantage), but rather that millions of transistors can be created and interconnected in a mass-production process". (Kopplin, 2002). The integrated circuit was used by the early 1980's. One of the first attempts to build an all-electronic digital computer was undertaken by J.V. Atanasoff in 1937. By 1941 he and Clifford Berry built such a machine. It was the first to use binary arithmetic, but it was not programmable. During World War II the computer named Colossus was built by Britain for code breaking. "American and British computer pioneers were still arguing over who was first to do what, when in 1965 the work of the German Konrad Zuse was published for the first time in English." (Kopplin, 2002). Zuse built several computers in Nazi Germany. "The title of forefather of today's all-electronic digital computers is usually awarded to ENIAC, which stood for Electronic Numerical Integrator and Calculator. ENIAC was built at the University of Pennsylvania between 1943 and 1945 by two professors, John Mauchly and the 24 year old J. Presper Eckert, who got funding from the war department after promising they could build a machine that would replace all
Monday, September 23, 2019
Supply Chain in business organization Essay Example | Topics and Well Written Essays - 1750 words
Supply Chain in business organization - Essay Example This paper will look at the supply chain of Dell Incorporated. The rationale for choosing Dell is the recognition it gained for its efficient supply chain. The company's business model is based in five key strategies namely, rapid time to volume, products built to order, elimination of reseller markups, superior service and support, and low inventory and capital investment (Kapuscinski, et al 2004). Michael Dell, who is also regarded as the computer industry's longest tenured chief executive officer, founded Dell Computer Corporation in 1984. Later in 2003, the company changed its name to Dell, Incorporated. The company is one of the most famous manufacturers of computer worldwide, which caters to the needs of individual and corporate clients with a very unique business concept (About Dell 2004). Dell Incorporated is headquartered in Rock Round, Texas. Dell, Inc. and its subsidiaries are actively involved in the design, development, manufacture, marketing, sale, and support of a range of computer systems and services worldwide. The main business activity of Dell is in the provision of products and services to customers, which enables them to establish their information technology and Internet infrastructures. Dell offers a wide array of products and services to its clients. ... 2005). Currently, Dell is the third largest computer manufacturer in the world. During 2004, the company generated a total net income of $41, 444 million. The company also generates employment for a total of 46, 000 employees (Dell Inc. 2005).. Dell's Supply Chain Traditionally, personal computers were manufactured in large volumes, forwarded to distributors and were sold individually to customers. This supply chain became problematic as it requires a huge level of inventory and small set of configuration for customers. Dell introduced a new supply chain which rests on minimizing the costs of inventory and customization according to a client's specification. Dell employs a just-in-time inventory strategy which allows the movement of inputs only when a customer places an order. Table shows the flow of material in Dell's supply chain. The company's supply chain begins when a customer places an order through telephone or online via the company's website. Dell processes the order by undertaking a financial evaluation (credit checking) and configuration evaluations (checking the feasibility of a specific technical configuration). After passing these two evaluations, the order is forwarded to the company's manufacturing plant in Austin, Texas for assembly. Dell's plant notifies the company's suppliers and request the components needed for the customer's specification. It should be noted that Dell takes care only of the CPUs assembly while monitors are directly outsourced from other suppliers (Kapuscinski, et al 2004). Figure 1. Dell's Supply Chain Delivery of components to Dell's manufacturing plant in Texas is relatively faster than its counterparts in the industry. It is
Sunday, September 22, 2019
Call Now to Buy Your Very Own Sham Essay Example for Free
Call Now to Buy Your Very Own Sham Essay In ââ¬Å"The Hard Sell: Advertising in Americaâ⬠, Bill Bryson gives specific insight on the necessity of being more aware of why you buy what you buy. Bryson argues that the product name must be short, simple and unique. He states, ââ¬Å"First. It is short. Second. It is not capable of mispronunciation. Third. It does not resemble anything in the artâ⬠¦Ã¢â¬ (425). Another effective advertising strategy that Bryson observes is the ââ¬Å"giveawayâ⬠. Bryson states, ââ¬Å"Consumers became acquainted with the irresistibly tempting notion that if they bought a particular product they could expect a rewardâ⬠¦Ã¢â¬ (427). Bryson also asserts the importance of creating in the consumer a feeling of anxiety that makes the consumer feel as if they NEED the product and not just merely WANT it (428-429). Another efficient selling tactic is the use of scientific-sounding terms, according to Bryson, ââ¬Å"There was never slightest hint of what GL-70 was, but it would, according to the advertising, not only rout odor-causing bacteria but ââ¬Ëwipe out enzymes!ââ¬â¢Ã¢â¬ (434). Bryson is very insightful and emphatic in his arguments about the alluring thought of a reward, the necessity to create an anxiety in the consumer, and the conclusive ââ¬Å"scientific studiesâ⬠. Take, for example, any product you can find on a late-night television infomercial. One of the most effective advertisements is the commercial for the ShamWow. Like all the products found on the infomercials, the ShamWow ââ¬Å"comes at an UNBEATABLE offer, call now and get not one, but TWO ShamWows for the price of one!â⬠The company does a very effective job at pulling in the viewer with this line, sometimes you can get even more products like books and containers if you call quick enough. The announcer does a great job at creating the anxiety by asking, ââ¬Å"Does your car always have unsightly water spots? Do your friends ask you when the last time you cleaned your car? Fear no more! The ShamWow will WOW your friends and family!â⬠This causes the viewer to become embarras sed if their vehicle has water spots on it, leading them to want to purchase the ShamWow so they can dry their car before the sun bakes on the water spots. Lastly, and most effectively, the company includes an exaggerated quality by stating that the ShamWow ââ¬Å"holds 12x its weightâ⬠to get the consumer to think that they do some kind of study. If you pause in your daily life and take a step by and analyze all the commercials and advertisements that you are bombarded with every day, you will begin to notice the advertising schemes employed by the companies. Brysonââ¬â¢s advice still holds its weight in gold, much like the ShamWow does with water, today. Consumers are tricked into think they need products that they have no use for and can get at a cheaper price.
Saturday, September 21, 2019
Explosion In The British Petroleum Texas City Refinery Commerce Essay
Explosion In The British Petroleum Texas City Refinery Commerce Essay The explosion and fires incident in the British Petroleum Texas City refinery on 23 March, 2005 has been described and reviewed in this assignment. Investigation report revealed that the incident occurred during the startup of an isomerization (ISOM) process unit. It was reported that this incident resulted in huge impact on BP Company and its stakeholders. The impact of the incident has been critically commended with the support of several data. Fatalities and injuries on nearby trailers, onsite and offsite damage, post-incident emergency response, and economic losses were the major consequences of the explosion. Causes of the incident have been also examined in order to improve BP performance. Organizational and process safety inadequate was the major blame for the incident. Recommendations which may improve BP situation and help to avoid hazardous incident have been provided throughout the assignment. The improvement on process safety culture, organizational changes such as merger and acquisition, budget cutting and employees training at all levels, as well as the enforcement of more effective safety management systems have been suggested to improve BP performance. Lastly, a safe trailer placement policy has been proposed to avoid the risk of similar incident. British Petroleum Company and Texas City Refinery Background The British Petroleum (BP) refinery in Texas City, Texas is the third largest oil refinery plant in the U.S. On Wednesday, 23 March 2005 at 1:20p.m, an explosion and fires happened at the BP refinery in Texas City, Texas, 30 miles southeast of Houston. The BP refinery in Texas City has the great impact on the overall gasoline supply in the U.S. This oil refinery has the capability to produce about 10 million gallons of gasoline per day. This amount of production makes up about 2.5% of the gasoline sold in the U.S. Apart from producing gasoline, this BP refinery also produces diesel fuels, jet fuels, and chemical feed stocks. There are 29 oil refinery units and 4 chemical units cover its 1,200 acre plant. In BP refinery in Texas City, BP employs about 1,800 employees. While the explosion and fires occurred, about 800 contractor workers were onsite carrying turnaround activities. The site has had several alters in management at both the corporate and refinery stages from its commission ing to the date of the explosion incident (Kaszniak Holmstrom, 2008; U.S Chemical Safety and Hazard Investigation Board (CSB), 2005). Incident Description On 23 March, 2005, explosion and fires in BP Texas City refinery occurred during the startup of an isomerization (ISOM) process unit (Figure 1). On that morning, the raffinate splitter tower in the refinerys ISOM unit was restarted after it had been shut down for maintenance. During the startup of a section of the ISOM unit, flammable liquid hydrocarbons were pumped into a distillation tower for more than 3 hours without any liquid being removed by operations worker. This action was opposing to startup procedure instructions. The false signal provided by control instrumentation and critical alarms failed to alert the operator workers of the high level in the tower. As a result, unidentified by the operations worker, the distillation tower was overfilled and flammable liquid hydrocarbons overflowed into the overhead pipe at the top of the tower (Kaszniak Holmstrom, 2008; U.S CSB, 2005). As the overhead pipe filled with liquid hydrocarbons, the pressure at the bottom rose rapidly and resulted in the three emergency relief valves which used to protect the tower from high pressure opened for six minutes. A large quantity of liquid hydrocarbons then flowed from the discharge of safety relief valves to a blowdown drum with a vent stack open to the atmosphere. The blowdown drum and stack speedily overfilled with flammable liquid hydrocarbons, which resulted in geyser-like release out the 113-foot tall stacks (Figure 2) (Kaszniak Holmstrom, 2008; U.S CSB, 2005). According to CSB final report (2005), this blowdown system was a hazardous and outdated design. As the liquid hydrocarbons fell to the ground, some of the volatile liquid evaporated to form a flammable vapor cloud. The explosion and fires happened when the flammable vapor cloud was ignited most likely by an idling diesel truck positioned approximately 25 feet from the blowdown drum. The vapor cloud arrived at a wi de area which is evident by the burned area as shown in Figure 3 (U.S CSB, 2005). Figure 1. Raffinate section of isomerization ISOM process unit (U.S CSB, 2005) Figure 2. Raffinate splitter tower overfills and blowdown drum releases flammable liquid hydrocarbons to the atmosphere (U.S CSB, 2005) Figure 3. A post-explosion photo shows the burned area in and around the ISOM unit had the most severe fire damage while the red arrow points to the top of the blowdown stack (U.S CSB, 2005). Causes of Incident There are several key findings as the causes of this incident occurred in BP Texas City refinery after an investigation was conducted by BPs investigation team which coordinated with CSB, the U.S Environmental Protection Agency (EPA), Occupational Safety and Health Administration (OSHA), and the Texas Commission of Environmental Quality (TCEQ). The causes of the incidents are summarized as below, The BP board of Directors did not propose effective safety culture and major accident prevention programs. There were no member in charge of measuring and verifying the performance of BPs major accident hazard preventive programs (U.S CSB, 2005). Risk blindness (The Economists, 2006). For instance, BP did not take effective actions to halt the growing risk of a catastrophic event although several fatalities occurred in BP Texas City refinery prior to this incident (U.S CSB, 2005). BP was too much focused on the low personal injury rate at Texas City while the process safety management and safety culture had severe insufficiency (U.S CSB, 2005) Inadequate in BPs mechanical integrity program. This led to the failure of the process unit in BP Texas City refinery (U.S CSB, 2005). Overzealous cost-cutting strategies (Economist, 2006; Marketline, 2007a; U.S CSB, 2005). According to CSB final report (2005), BP Group executive managers had expenses cuts in the 6 years resulting in the Texas City disaster without measuring their impact on safety of the site (Economist, 2007; Process Engineering, 2007). The blowdown drum and the relief valve disposal piping were undersized and the relief valve system safety study was 13 years overdue (Process Engineering, 2007; US CSB, 2005). ISOM operators had been overstretched (Economist, 2007; US CSB, 2005). Insufficient in BPs operator training program (US. CSB, 2005). Impact of Incident on BP Company and its Stakeholders Explosion and fires in BP Texas City refinery resulted in several negative effects on BP Company and its stakeholders. Those effects include casualties and injuries, facility and equipment damage, offsite damage, post-incident emergency response and economic losses (US CSB, 2005). Stakeholders of BP who had been affected by this incident were as below, BP Company and its employees Employees of contracting firms which include Jacobs Engineering Group (J.E. Merit), Fluor Corp. and General Electric Co. Families of dead victims and injured workers in this incident Texas community Texas City BP stockholders The U.S citizens who use crude oil Casualties and injuries In the incident, it was reported that 15 contract employees of J.E. Merit, Fluor Corp. and General Electric Co. were killed and a total of 180 employees in the refinery were injured (U.S CSB, 2005). Investigation report revealed that those 15 casualties were due to the explosions impact on the nearby temporary office trailers where employees were having meetings. Of the 15 casualties, 11 of them were employees of Jacobs, Pasadena, Calif, which was contractor in BPs Texas City refinery. The 11 dead Jacobs workers include several managers, administrators and 4 female craft workers. 3 of the victims were employees of Fluor, Aliso Viejo, Calif, was contractor provided maintenance management services at the plant since 2001. The remaining contractor victim was employee of General Electric Co. whereas no BP employee was killed in the incident. Blunt force trauma, which most likely resulting from being hit by structural components of the trailers was the cause of the all 15 casualties. Duri ng the incident, there were approximately 2,200 contract employees and 1,100 BP employees working at the refinery plant. Table 1 shows the details of the 15 dead contractor employees (Powers Rubin, 2005; US CSB, 2005). Company Name Age Position J.E Merit Glenn V. Bolton 50 Planner-scheduler J.E Merit Lorena Lori G. Cruz 32 Instrument fitter-helper J.E Merit Morris R. King 57 Construction manager J.E Merit Arthur G. Ramos 59 Quality control technician J.E Merit Ryan Rodriquez 28 Craft superintendent J.E Merit James W. Rowe 48 Civil superintendent J.E Merit Linda M. Rowe 47 Tool room assistant J.E Merit Kimberly A. Smith 43 Field administrator J.E Merit Susan D. Taylor 33 Pipe fitter helper J.E Merit Larry S. Thomas 63 Project superintendent J.E Merit Eugene White 53 Safety supervisor Fluor Corp. Rafael Herrera 27 Quality control inspector Fluor Corp. Daniel Hogan 58 Quality control inspector Fluor Corp. Jimmy Hunnings 58 Quality control inspector General Electric Co. Larry Linsenbardt 58 Title not disclosed Table 1. Contractor employees who died in the incident (Powers Rubin, 2005) Additionally, 180 employees at the plant were injured, 66 of the victims had serious injuries and most of them were suffered multiple injuries. It was reported that lacerations, fractures, sprains, strains, punctures and second-and third degree burns were the typical combination of injuries occurred on victims. Those seriously injured had leave for works, medical treatment or constrained work activity. Of the 66 workers with serious injuries, 14 were BP employees while the others were contractor workers from 13 different firms. Moreover, report revealed that 114 employees were given first aid during the incident. Of those who were given first aid, 35 were BP employees while the rest were contract employees from 14 different contracting firms (U.S. CSB, 2005). Facility and equipment damage According to CSB final report (2005), the place within the ISOM unit which caused explosion, nearby trailer area, the adjacent catalyst warehouse as shown in Figure 4 and the adjacent parking areas suffered the most severe blast damage. The nearby metal warehouse which used to store catalyst and the satellite control room were heavily damaged (Powers Rubin, 2005; U.S CSB, 2005). Figure 4. Nearby trailers that sited west of the blowdown drum (pointed by red arrow) were destroyed (U.S CSB, 2005). Furthermore, it was found that about 70 vehicles surrounding the ISOM unit were damaged and numerous vehicles were destroyed (U.S CSB, 2005). Moreover, a total of 44 trailers sustained heavy damaged (Figure 5) and 13 trailers were totally destroyed by the blast pressure wave that propagated through the plant when the explosion and fires happened. Report also disclosed that a number of workers were injured in trailers as far as 479-foot away from the explosion (Kaszniak Holmstrom, 2008; U.S CSB, 2005). Additionally, adjacent buildings also were damaged by the blast pressure. The damage level on building was not as severe as those occurred on trailers. The damage on surrounding buildings included damaged doors, cracked walls, and broken windows, scattering of interior contents, damaged roofs and bent metal panels. Also, the explosion also damaged a total of 50 storage tanks although most tank farm was located more than 250-foot away from the ISOM unit. The damage on tanks included distorted tank shells, both the shell sides and the roofs. A number of tanks utilized to hold hazardous substances like benzene were found being damaged as well and this resulted in the hazardous substances vapors escaped to atmosphere (U.S. CSB, 2005). Offsite Damage CSB report disclosed that not only the buildings in the refinery were damaged but windows of some houses and business buildings which situated north of the refinery were broken as well. These damaged offsite buildings were located up to 3 quarters of mile away from the explosion (U.S CSB, 2005). Figure 5. Trailers in the vicinity of the ISOM unit were heavily damaged (Occupational Hazards, 2005). Post-Incident Emergency Response The emergency response teams in Texas City were one of the BP stakeholders affected by this BP refinery explosion. These emergency teams provided effective and rapid assistance for the injured people and recovered the fatalities. Texas City Industrial Mutual Aid System (IMAS) member companies helped with search and rescue and fire hose lines (U.S CSB, 2005) Economic Losses BP has set aside approximately $2 billion in compensation repairs, payouts and lost profit for settlement of the incident (Marketline, 2007a). According to The Justice Department and US Environment Protection Agency (EPA), in order to resolve Clean Air Act violations in Texas City refinery, BP Products North America has spent over $161 million after the explosion to control pollution in Texas City, improved monitoring and maintenance and enhanced its internal management practices in Texas City refinery. EPA also reported that $12 million was paid by BP on civil penalty and $6 million was spent on a supplemental project to decrease air pollution in Texas. For settlement issues, BP also converted 100 diesel public vehicles to vehicles that operate using liquefied or compressed natural gas in order to reduce the hazardous emissions like hydrocarbons, nitrogen oxides and particulate matter. Besides that, BP agreed to build 4 refueling stations for those converted public vehicles (Marketl ine, 2009). It was also reported that BP faced penalties with $92,000 from The US Occupational Safety and Health Administration (OSHA) for violations in the Texas City refinery (Marketline, 2007b). Moreover, to compensate the victims in the explosion, BP has incurred $1.6 billion (Economist, 2007). Likewise, BP faced reduction in its fourth quarter profit in 2006 due to the huge expenses on safety and integrity investments after the incident. It was reported that BPs fourth quarter profit fell 12% when compared to the last 3 quarters of 2005. Although BP achieved record profit for 2006; BP lagged behind that of its UK competitor Shell (Marketline, 2007c). BPs share price also trailed its rivals like Americans Exxon Mobil in 2006 (Economist, 2007). Recommendations Some recommendations to improve BP situation have been proposed after accessing the causes of the incident. Safety culture recommendation and trailer siting recommendation have been suggested to BP Company as follow, Safety culture recommendation Improve and emphasis more on process safety culture and performance through: Increase spending on safety assessment and maintenance Appoint an expert on safety management systems for at least 5 years to examine the safety progress in BP refineries. Incorporate process safety into management decision making at all levels Promote improved process safety through education and training employees at all levels Construct organizational changes that may improve process safety which include: Main organizational changes in refinery, for instance through mergers and acquisitions Policies changes like cost cutting and ensure consistency of policies Employees changes such as changes in staff experience and hire more workers to avoid work overloads. Reinforce safety management systems through enforcement of more valuable and effective programs, for instance: Mechanical integrity programs Risk management and analysis programs and Errors reporting and investigation programs Trailers siting recommendation Develop a novel trailers placement policy which contains practices to ensure the safe siting of trailers as below, Protect occupied trailers from accident exposure, for example, explosion pressure and heat Set up minimum safe distance requirements for trailer siting where is away from dangerous zones of process plants Assess the relocated trailers placement via novel risk analysis methodology Conclusion The explosion and fires occurred in BP Texas City refinery in 2005 resulted in huge impact on BP Company and its stakeholders. The effects of the incident included casualties and injuries which 15 contract employees were killed and 180 employees in the plant were injured, facility and equipment in the plant were damaged or destroyed, offsite houses and business buildings were damaged, assistance from emergency response teams in Texas City and economic losses. BP had has paid about $2 billion to compensate the repairs, payouts and lost profits and about $1.6 billion to compensate the victims. Moreover, BP was fined by EPA and OSHA for violations in Texas City refinery. BPs Q4 profit in 2006 also faced declination due to the explosion in Texas City refinery. The profit reduction not only affected BP Company but also BP stockholders. The incident also resulted in the financial performance of BP lagged behind its competitors. As part of settlement, BP also agreed to convert 100 diesel pu blic vehicles to vehicles that operate using liquefied or compressed natural gas. Furthermore, the incident has vast impact on the overall gasoline supply in the U.S as the gasoline production of this oil refinery makes up about 2.5% of the gasoline sold in the U.S. Safety culture recommendation and trailer siting recommendation have been given to improve BP situation. Even though compliance with practices in policies does not guarantee on avoidance of hazardous incident, non-compliance undoubtedly increases the risks. Also, enforcement of effective safety management systems is essential in all companies. Last but not least, employees safety training at all levels are very important to prevent the major incidents.
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